Product Description

BLUETOOTH PC850

Product Details

• Amazon Sales Rank: #34934 in Consumer Electronics
• Brand: Motorola
• Model: 98716H
• Platform: Windows
• Dimensions: 5.00" h x 3.00" w x 9.00" l, .25 pounds
• Networking: USB

Features

• BLUETOOTH PC850

Customer Reviews

Beware lack of drivers and non-standard CD
Unit ships with a mini-CD that cannot be read by many CD drives, and you cannot use the product until you install the software. Amazingly, per Motorola technical support, there is NO way to download the drivers and there is NO option for them to send you the software on a standard size CD. I would downgrade this product for extremely shabby support policies, and have returned mine in protest to this stupidity. What decent company doesn't support driver downloads? (yes, they do for other products)

Horrible Support
Here I am, out of town with my phone, my laptop and my bluetooth adapter. The bluetooth adapter software is installed on the home computer, but not the laptop. "No problem," I think to myself, "I'll just download the drivers."

WRONG! Motorola, unlike most consumer-friendly technology vendors, does not make their drivers available online for ALOT of their products. In this day and age, there's no excuse for not making drivers available for download as a part of your customer service. This is a true failure on Motorola's part.

I'll definitely remember this when I'm looking to buy products in the future!

Not as bad as they say....
This little unit works great for me along with an H500 bluetooth headset. I use it for making calls via Skype and have had great success. I bought mine used from another very large online auction site and also didn't receive any drivers.

A resourceful and web savvy internet user could have easily found them and had them installed in less than 20 minutes....At least that's what I did. Lot's of folks have them posted on FTP servers and other locations. They are out there, you just need to put forth a little effort in finding them.

My experience with this product has been just fine.